Monday, March 3, 2008

Improved Quality Through Mystery Shopping Association

The Mystery Shopping Providers Association was developed to improve the quality of service all across the globe. This organization has over 150 companies that adopt members worldwide representing a variety of social, race and economic backgrounds. These diverse groups of members report their respective experiences in different stores, restaurants and firms.

This type of marketing research has proved to be a great boon for many of these industries who get almost immediate feedback. The Mystery Shopping Providers Association organizes the research in collaboration with its member companies and mystery shoppers.

Each member company that is connected with the Mystery Shopping Providers Association establishes a systematic approach to measuring and improving the level of service. Part of the development of a systematic plan of approach is to establish the strengths and weaknesses of a client’s company. The best way to achieve this is to use anonymous resources that don’t have an effect of performance.

The member companies that send mystery shoppers to different locations take the information that the shopper gives to determine the strengths and weaknesses of the service provided. The workers have no idea that the person affiliated with the Mystery Shopping Providers Association is completing an evaluation. The approach may seem a little sneaky but it is really designed to keep the information true-to-life and objective.

The theory behind the approach is reminiscent of one of Heidelberg’s theory. He suggests that whenever a natural element is observed in a scientific study, it changes. It is impossible to observe something in its natural state if you take it out of its element. (Bear with me.)

When managers are present the employees may act differently than when they are not. Also, employees may conduct themselves differently if they know that they are being observed. This is just human nature. The employee may perform better when he knows that he is being evaluated. However, he also may make mistakes that he normally would not if he is nervous.

The Mystery Shopping Providers Association helps its clients observe its employees without nerve-racking demonstrations and tests. It uses the most realistic situations and keeps the information as accurate as possible. Many companies have benefited from evaluations from mystery shoppers.

If you are interested in becoming a mystery shopper yourself, there are some things to consider. First of all, this is no way to make a full-time income. It is great for spending cash but you may not find steady work. Also, don’t look to the Mystery Shopping Providers Association to find assignments. This organization is great for finding information and links but it doesn’t hire. The member companies do.

Friday, February 15, 2008

Shopping Cart

Though you don’t see many of them in high end department stores, you do see shopping carts just about everywhere else you go, even online. These are made so you can go through the store without having to worry about carrying what you want to buy, and they have made it possible to buy what you need in the grocery store for an entire week without too much of a problem. Can you imagine shopping for your weekly groceries with the benefit of a shopping cart? I can’t.

Shopping carts used to be pretty standard in size and style, but I see some stores have newer styles for different shoppers. My local Wegman’s has a new kind that is taller and shorter. It’s almost like a shopping basket on wheels. It actually has two baskets, one on top of the other. This shopping basket was made to save space and to give the shopper who doesn’t need that much a smaller cart to work with. These shopping carts are great if you are in a rush. You may also find that some stores are coming out with carts that are larger than ever, and this may be an effort to get you to buy more.

They also have shopping carts for those with kids. They have ones that have cars right on the front so your child can sit inside and steer. They may be generic, or they may be something your child is familiar with. I have hear tales about shopping carts of these sorts that have the Wiggles’ Big Red Car on them, but I have not seen them yet. These shopping carts are very hard to manage, but if you have a hard time keeping your kids from reeking havoc in the store, this may be just what you need.

Shopping carts online are based on this concept. They are meant to help you keep track of what you are buying, even though it’s not physically holding your purchases. When you view your shopping cart on a website you can see what you have chosen, how much everything costs, and what your tax and shipping charges may be. You can also subtract something you decide you don’t want, and it makes keeping track of the entire transaction a whole lot easier. If you want to sell something online, make sure you have one of these on your site. Your customers will thank you.

Grocery Shopping

After years of grocery shopping alone and listening to my husband complain about what I did and didn’t get, he has started accompanying to the store. At first, I wasn’t fond of him putting things into the cart without consulting with me first, but after several weeks, I started to enjoy having company while cruising the aisles. He’s actually rather pleasant, which shocks me. I thought that he’d be grumbling and complaining. Instead, it gives us a chance to chat a bit outside of the house and we’ve had quite a few laughs. Some of my friends have said that their husbands would never join them while grocery shopping so I do feel rather lucky.

Grocery shopping didn’t used to be something I enjoyed. There were things that I’d much rather be spending my money on rather than food. I hated putting everything into my car and then unloading it when I got home. It just was a nuisance. Of course, now my husband has made that more enjoyable. I am the queen of coupons. My goal, each week, is to save $10.00 by using coupons. I don’t always make that goal but I strive to. People tend to not use coupons because they claim it is just too time consuming and pointless. I disagree, knowing that I’ve saved myself quite a bit of money over the years. I work hard for my money and want to save every penny that I can. I find coupons online, in the local newspapers and off products that I’ve already purchased. Sometimes, stores will have them scattered throughout the aisles. If you’ve never taken advantage of the money that you can save with coupons, you should start. You may find that grocery shopping might cost less than it used to.

One thing that I’ve noticed in recent years is that you can do your grocery shopping from the comforts of your own home. Elderly people may find it quite difficult to be out and about grocery shopping. There are places that will bring your groceries to you. All you need to do is go online or make a phone call and your bags of groceries will arrive to your front door. While this shocked me at first, it is quite convenient for many people. Some people that have just had surgery or health issues may find that it is so wonderful to have someone else helping to take that stress off of them. The fees for this service aren’t usually as harsh as you might imagine.

Yes, grocery shopping has changed over the years. More coupons are available for use. Delivery of groceries is available for convenience and some stores are now open 24 hours. If you wanted to go grocery shopping in the middle of the night, you would be able to. Amazing.

Monday, January 22, 2007

Kate Spade Handbags Review

Ordinarily, I'm not the kind of person who pays much attention to designer labels or brand names. Instead, I try to choose clothing, shoes, and accessories because I like the way they fit or look rather than just because they were made by a certain designer. In fact, I used to constantly tease my friends about their loyalty to certain labels or brands, and couldn't really understand where they were coming from. But then I discovered Kate Spade handbags and my perception instantly changed.

Kate Spade handbags have been popular for years, so of course I'd heard of them before. But I can't say that I really noticed them or specifically sought them out in boutiques and upscale stores. I just figured they were probably out of my price range and never gave them a second thought. That is, until I was on vacation in New York City and happened to come across a store that prominently featured Kate Spade handbags in their front window. After taking some time to actually look at and appreciate the various styles and designs in that particular collection, as well as the quality of the craftsmanship, I decided that I had to have one for myself.

Once I got a look at the price tag, however, I realized I would have to put off buying the purse for a bit longer. After all, I was already spending a lot of money on my vacation and wouldn't be able to afford several hundred dollars on an unplanned Kate Spade handbag purchase. As you can imagine, I was extremely disappointed and couldn't get that particular bag off my mind.

When I returned home, I immediately started checking all the stores in my area to see if they carried the purse I fell in love with. I guess I was hoping that Kate Spade handbags would be a bit cheaper in my neck of the woods than they were in Manhattan. Unfortunately, there wasn't enough of a price difference to justify speeding up my purchase.

I finally decided to take my search for Kate Spade handbags online. I don't know why I didn't do that in the first place since it's practically a given that merchandise costs less at a web-based store than they do at physical stores. Fortunately for me, Kate Spade handbags are no exception to this shopping rule. I was able to find a website selling the exact same authentic Kate Spade handbag that I saw in New York for much less than I ever expected to pay for it. I snapped up the purse in a matter of minutes, and had it delivered to me a few days later.

I love my new Kate Spade handbag and don't regret my purchase at all. Now I can totally understand why all of my friends have a favorite brand that they're loyal to. As for me, I know I'll never use anything except Kate Spade handbags from now on!